Shipping and Returns

SHIPPING RATES

Canada:
Free shipping in Canada over $100!

($20 flat rate for orders under $100)

US:

1x accessory set -         $50cad
1x play couch -              $70cad
Flat rate for 2+ items -   $90cad

*Alaska/APO: please add $10cad to applicable rates

International:
Available to most locations, please inquire at info@kiicoplay.com for availability and rates

RETURNS

Preorder refunds are only available within 48hrs of placing order and is subject to a 2.5% restocking fee. Outside of the preorder window, there are no refunds or exchanges.

If there is an issue with the product once you receive it, please get in touch with us right away and we will do our best to make it right. Our 1 year-limited warranty has you covered but all our products are FINAL SALE.